Deposits and withdrawals

Console finance actions record trading account ledger adjustments. They do not send a bank or crypto transfer, and they do not add or remove organization API credits.

Before you begin

Use an Owner or Finance role. Confirm the target server, account number, account currency, intended amount, and your organization’s authorization for the adjustment.

Warning

A deposit or withdrawal changes a trading account balance. Repeating a submission can create another adjustment. Verify the first operation’s result before trying again after a delay or connection error.

Adjust one account

1. Open the account

   Go to Accounts, choose the server, and open the account number. Check the account name and currency shown with its balance.

2. Choose the action

   Click Deposit to increase the ledger balance or Withdraw to request a decrease.

3. Enter the amount

   Enter a positive Amount. Do not use a negative deposit to represent a withdrawal. Check the amount against the account’s currency and the approved request.

4. Submit and verify

   Click Confirm once. Check the server’s Recent Commands, then reopen the account and confirm the Transactions entry and resulting balance.

The displayed balance may not change immediately while the server processes the command.

Use the server Finance page

You can also open Servers → your server → Finance.

1. Click Deposit or Withdraw.
2. Enter Account number and a positive Amount.
3. Check the account number carefully; this form does not select an account for you.
4. Confirm using Deposit or Withdraw in the dialog.
5. Check the operation’s status in the Finance table and the ledger on the account detail page.

The table shows Type, Amount, Status, Description, and Date. It lists finance operations tracked through Console’s management workflow, so use the account’s Transactions section when checking its ledger entries.

Note

The current server Finance table formats amounts as USD, even when a server uses another account currency. For NGN accounts, verify the currency and resulting balance on the account detail page before and after an adjustment.

Understand the result

Finance status	Meaning
Pending	The operation is queued or processing. It is not yet confirmed as a completed adjustment.
Completed	The command succeeded. Verify the account’s resulting balance and transaction reference.
Failed	The operation failed or expired. Review the account state and any error before retrying.

The server overview’s Recent Commands provides another view of processing: Queued, Running, Succeeded, or Failed.

If an amount looks wrong

Check the server and account number first. Then compare the amount, transaction time, reference, and resulting ledger balance. Keep a record of the disputed operation and ask your organization owner to review it.

Do not immediately submit an opposite adjustment as a workaround for an uncertain result. Establish whether the original operation completed before making a correction.