Agreement and authority
The organization agrees to these Business Terms by purchasing, activating, or using a business service.
The individual accepting represents that they have authority to bind the organization.
Services and orders
Koneth will provide the services identified in the applicable order or service description.
Prices, durations, capacity, included support, renewal, and cancellation terms must be confirmed in the applicable order or written commercial agreement.
Organization responsibilities
The organization is responsible for:
- Its legal and regulatory status
- Customer eligibility and onboarding
- Product disclosures and customer terms
- Trading conditions and business rules
- Funds, payments, withdrawals, and payouts
- Customer support and complaints
- Market and liquidity relationships
- Accuracy of data it supplies to Koneth
Koneth technology does not transfer those responsibilities to Koneth.
Accounts and security
The organization must protect administrator accounts, API keys, and integration secrets and limit access to authorized personnel.
The organization must notify Koneth promptly of suspected compromise affecting a Koneth service or another customer.
Data and privacy
Each party must comply with the privacy and data-protection obligations that apply to it.
Where the organization determines why and how personal data is processed, it is generally the controller. Koneth processes data under the agreement and documented instructions.
A separate data-processing agreement applies where required.
Markets and third-party services
Market data, liquidity, identity, communications, hosting, and other inputs may come from third parties.
Koneth does not control their independent availability, pricing, rules, or conduct. Any pass-through obligations must be followed by the organization.
Acceptable use and suspension
The organization and its users must comply with the Acceptable Use Policy and applicable laws.
Koneth may mitigate a material security, legal, platform-integrity, or non-payment risk through reasonable protective action, including suspension of affected services.
Intellectual property
Koneth retains its software, infrastructure, documentation, branding, and other proprietary materials.
The organization receives the limited rights stated in the applicable order for its internal business use.
The organization retains its own data and content; it grants Koneth the rights reasonably necessary to provide the services.
Availability and support
General service descriptions may describe standard support and availability practices.
Specific service-level commitments, credits, maintenance windows, and support channels are valid only when expressly included in a signed agreement or order.
Fees, taxes, and renewal
The organization must pay valid invoices and applicable taxes under the agreed payment terms.
Non-payment may result in suspension after reasonable notice where permitted.
Fees, renewal terms, and refunds are governed by the applicable order and any mandatory law.
Liability, term, and contact
Warranties, liability limits, indemnities, termination, and governing law are governed by the applicable negotiated agreement and these Business Terms, subject to mandatory law.
Legal and contracting questions may be sent to hello@koneth.com.